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Technical support

Monday - Friday 9.00 - 18.00 (CET)
+421 244681417
RMA@srs-group.com

When contacting us regarding a technical issue, please be ready to provide the following:

  • Your name and the name of the company
  • Type and the serial number of the product (from a label on the product)
  • A picture or a short video demonstrating the issue (if possible) 

FAQ



2-year warranty

Find out about your product warranty



Report an issue

Your product has a life-time warranty :) 

Please send an email to RMA@srs-group.com and after verification please ship product to us or ask for spare parts.
Your product falls under the 5-year warranty period.

Please send an email to RMA@srs-group.com and after verification please ship product to us or ask for spare parts.
Your product falls under the 2-year warranty period. 

Please send an email to RMA@srs-group.com and after verification please ship product to us or ask for spare parts.
Sorry, your product is no longer valid for a warranty repair. 

Please contact us at RMA@srs-group.com to assist you with the repair.
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Inserted serial number is invalid.
Please contact our technical support at RMA@srs-group.com regarding warranty.